Welcome to Craftisto (accessible at shopcraftisto.com). By accessing our website, purchasing our products, or utilizing our services, you agree to be bound by the following Terms and Conditions.

1. General Overview

These Terms and Conditions apply to all users of shopcraftisto.com. Throughout the site, the terms “we,” “us,” and “our” refer to Craftisto. By visiting our site or purchasing from us, you engage in our “Service” and agree to comply with all stated policies and terms.

2. Products & Handcrafted Variations

  • Product Accuracy: We strive to display product colors, dimensions, and details as accurately as possible.
  • Natural Variations: Due to the handcrafted nature of our products and the use of natural materials (such as wood and metals), minor variations in grain patterns, shade, texture, and hand-carved finishing are natural characteristics of craft goods and are not considered manufacturing defects.

3. Pricing & Orders

  • Pricing Changes: All prices listed on shopcraftisto.com are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including inventory limitations, inaccuracies in product or pricing information, or suspected fraudulent activity.

4. Shipping, Cancellation & Returns

  • Shipping: Estimated delivery times and shipping costs are provided at checkout. Delays caused by customs or carrier logistics are outside our direct control.
  • Returns & Replacements: Returns, exchanges, or refund requests are subject to our Return Policy. Items damaged during transit must be reported within 48 hours of delivery with photo proof.

5. Intellectual Property

All content on shopcraftisto.com—including product designs, brand logos, text, imagery, graphics, and layout—is the exclusive intellectual property of Craftisto. Reproduction, distribution, or commercial exploitation of any site content without express written consent is strictly prohibited.

6. Limitation of Liability

Craftisto shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. Our total liability for any claim shall not exceed the purchase price paid for the specific item.

7. Governing Law

These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction held by the courts in Uttar Pradesh, India.

8. Contact Information

For questions regarding these Terms and Conditions or shop inquiries, please reach out via:

  • Brand: Craftisto
  • Website: shopcraftisto.com
  • Customer Support: info@shopcraftisto.com